answer:Tawk.to is a powerful platform that integrates live chat, messaging and video calling capabilities to help you engage your website visitors in real-time. Here’s how to start using it today: Creating an Account: Step 1: Navigate to Tawk.to website and click on “Sign Up Free”. Step 2: Type in your email and password, and then click on "Sign Up" button Step 3: Verify your email through the email link Tawk.to sends to you. You will then have access to your dashboard where you can set up your profile, create your chat widget, and customize your settings. Adding the Tawk.to Widget to Your Website: Step 1: Once you are signed in, you can click on the “Admin” tab to access your dashboard. Step 2: Click on “Widgets” and select “Chat Widget” option. Step 3: Fill in the necessary details of the chat widget such as name of the widget, language, widget logo and theme, agent image and offline message. Step 4: Once you have customized your chat widget, click on the “Copy code” button. Step 5: Now go to your website and add the script code to your html code on the page you would like the chat widget to appear. Customizing Chat Settings: Step 1: Go to the “Admin” section and access your “Dashboard”. Step 2: From the “Dashboard” settings menu, select “Chat” and choose from the different options such as offline form, saved responses and sound settings, among others. Step 3: Choose “Notifications” option, which will allow you to customize your settings whether you want your alerts to display on your desktop or mobile device. Responding to Visitor Inquiries: Step 1: Once a visitor messages, you will receive a notification alert via the Tawk.to mobile app or desktop client. Step 2: Click on the notification alerts to open the chatbox and start conversing. Step 3: Type answers into the chat box and press “Enter” (or “Return”) or use pre-saved snippets to speed up your response times. Step 4: When a chat session is finished, send an automatic follow-up email to the visitor and encourage them to leave feedback. Best Practices for Live Chat Etiquette: 1. Respond quickly to inquiries – when visitors initiate a chat, make sure your response time is quick and within seconds. 2. Be professional with your language and tone, use proper grammar and spelling. 3. Use empathy when answering inquiries and try to put yourself in the customer’s shoes. Be patient and understanding but also clear and concise. 4. Keep your visitor posted throughout the live chat so they are aware of what is going on especially in long quries. 5. Always thank the visitor for reaching out and say "goodbye" at the end of the conversation. Ensuring a Positive Visitor Experience: 1. Make sure your chat widget is visible and accessible on every page of the website. 2. Have a dedicated team member who is available throughout the day to answer live chats. 3. Offer solutions and benefit suggestions – it helps to understand what the visitor is trying to achieve before offering solutions. 4. Provide a feedback form or survey after the chat session.

answer:Sure, here are some more details on customizing the offline form and saved responses in Tawk.to: Customizing the Offline Form: Step 1: Go to the “Admin” section and access your “Dashboard”. Step 2: Select “Chat” and then “Offline Form”. Step 3: Here, you can customize the form by adding your own logo, changing the text fields or adding custom fields as per the fields required. Step 4: You can add or remove fields such as Name, Email, Phone Number, Subject and Description. Customizing Saved Responses: Step 1: Go to the “Admin” section and access your “Dashboard”. Step 2: Select “Chat” and then “Saved Responses”. Step 3: Here, you can add new responses by clicking on “New Response” or edit existing ones by selecting the response you want to edit. Step 4: When creating a new response, you can add a text message, select a category, choose a shortcut, and add a canned response. Step 5: There is also an option to add tags, which can help you categorize your responses and make them easier to search. I hope this helps! Let me know if you have any other questions.

answer:Sure, here are some tips on how to make the chat widget more visible and eye-catching on your website: 1. Choose an attention-grabbing color or theme for the chat widget. You can customize the color and theme of the chat widget in the “Chat Widget” section under the “Widgets” menu in your Tawk.to dashboard. 2. Position the chat widget on the top or bottom of your web pages, where it can be easily seen and accessed by visitors. 3. Add a welcome message or a greeting that will make your visitors feel welcomed enough to start chatting with your support agents. 4. Use pop-up chat windows rather than embedded chat boxes. 5. Use proactive chat invites to engage visitors and prompt them to start a chat session. Proactive chat invites are customizable and can be triggered based on visitor behavior. Regarding the Tawk.to integrations: Tawk.to has a variety of integrations that you can use to enhance your live chat and messaging capabilities. For example, you can: 1. Integrate with popular e-commerce platforms like Shopify or WooCommerce to offer live chat support during the checkout process. 2. Integrate with CRM tools like Hubspot, Pipedrive or Salesforce so that you can capture lead details and conversations that will help you to keep track of customer interactions. 3. Integrate with other communication channels like Facebook Messenger, WhatsApp or Viber, so that you can easily respond to customer inquiries from multiple messaging channels within the Tawk.to dashboard. To check out all of Tawk.to's integrations, go to the “Integrations” page in your Tawk.to dashboard.

answer:The NFL uses a scheduling formula to ensure fairness between teams with vastly different records. The scheduling formula is based on the previous year's standings and rotates on a three-year cycle. Each team plays six games within their division (two games against each of the other three teams in the division), four games against another division within its conference, four games against a division from the other conference, and two games against teams from the other two divisions in its own conference that finished in the same place in their respective divisions as the team did in theirs. This ensures that each team plays a mix of strong and weak opponents, helping to balance out differences in records. It also ensures that all teams have the same number of home and away games, further promoting fairness. Additionally, the NFL takes into account other factors such as byes, primetime games, and travel schedules to try to create a level playing field for all teams.